Jamie Edwards
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Recent activity by Jamie Edwards-
The USB and power sockets are not working, what do I do?
Check that the plug is connected to the main socket and that that master switch on the is set to on.
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The light does not turn on, what do I do?
Check that the plug is connected to the main socket and that that master switch on the light is set to on, either in a “High” or “Low” setting.
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Can the light turn on without using the power outlets or USB?
Yes, as long as the master power switch is on.
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What is the length of the cord?
The power cord is 3 feet long.
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Is this light safe to use outdoors?
It is rated for indoor use and dry locations only. Any use outside or in wet locations may cause the unit to malfunction and/or risk of injury or personal harm. Please use with caution.
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What is the max wattage that can be plugged into it?
This product can handle a max load of 1800 watts.
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My junction box does not have a ground wire, what should I do?
The junction box should already be grounded if it was installed correctly by your electrician. Look for a ground screw inside the box and wrap the ground wire from the light to that screw. If you d...
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If the fuse blows or the circuit breaker trips when the light is illuminated, what do I do?
It could be that the wires are crossed or the power wire is grounding out. Try turning on the power to the light from the breaker. Check the wires to ensure they’re properly connected.If everything...
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The light does not turn on, what do I do?
There could be a few reasons why the light will not turn on: Power to the light is off Ensure the light switch controlling the light is turned on. If that does not work, check that the power supp...
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What colors rotation programs does the mood light have?
Choose between: solid color, rotating, soft pulse and hard pulse.