Customer Support Admin

Yes, this requires your smartphone have a data plan with your existing cellular carrier or at the country you are traveling to. Your cellular carrier may charge a fee to use their data plan.

No, the Koda Security Camera with Motion-Activated Floodlight must be plugged to a wall outlet or hardwired to an existing junction box running on AC power.  

Koda Vault is the cloud storage platform for your Koda Security Camera with Motion-Activated Floodlight product. It is not mandatory to have in order to use the security camera, but it does offe...

If you are only changing the network or router and the new network or router is already up and running along with the one your security camera is already connected to, you can update the networ...

Open the Koda app > select LightCam > tap Gallery from the security camera you want to browse through > tap the snapshot or video you wish to download > tap the Share icon to download to your camer...

Tap the Split View tab > tap the + icon > create a new name for your group of cameras > select three or four cameras to group > tap Finish. Note: Split View is only available when three or four cam...

Make sure all security cameras were set up correctly. Check your WiFi connection at each camera location and your circuit breaker to see if it tripped or if there is a power outage in your area. Y...

1. Your notifications on your smartphone may be disabled Apple iPhone Go to your iPhone’s device Settings > tap Notifications > tap the KODA app > select Enable Notifications > select the a...

If you turned the flood light on from the app, you must manually disable it from the app as well. It will not automatically turn off when you close the app. If you are not manually enabling the flo...

Make sure power is running to the Koda Security Camera with Motion-Activated Floodlight and your home router. Common uses such as bandwidth limitations, router settings, and router interference may...