Customer Support Admin
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Recent activity by Customer Support Admin-
How do I use Split View?
Tap the Split View tab > tap the + icon > create a new name for your group of cameras > select three or four cameras to group > tap Finish. Note: Split View is only available when three or four cam...
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I cannot see my Koda security cameras in Split View
Make sure all security cameras were set up correctly. Check your WiFi connection at each camera location and your circuit breaker to see if it tripped or if there is a power outage in your area. Y...
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I'm not receiving notifications on my smartphone
1. Your notifications on your smartphone may be disabled Apple iPhone Go to your iPhone’s device Settings > tap Notifications > tap the KODA app > select Enable Notifications > select the a...
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My floodlight does not automatically turn off
If you turned the flood light on from the app, you must manually disable it from the app as well. It will not automatically turn off when you close the app. If you are not manually enabling the flo...
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I can't access Live View from the Koda App
Make sure power is running to the Koda Security Camera with Motion-Activated Floodlight and your home router. Common uses such as bandwidth limitations, router settings, and router interference may...
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How can I contact Koda?
You can email us at info@kodabuilt.com, or call the following numbers during our regular business hours: (909) 752-3074(866) 294-9244 toll free Our business hours are: Monday-Friday 8AM-5PM PST ...
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Where can I register my product?
Please visit this page to register your Koda product: https://kodabuilt.com/pages/register-your-product Register your product within 30 days of purchase to receive 1 FREE year of additional warrant...
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How do I connect with Koda on social media?
You can follow us on our official pages! Facebook: https://www.facebook.com/KodaBuiltOfficial/ Instagram: https://www.instagram.com/kodabuiltofficial/ Youtube: https://www.youtube.com/channel/UCn...
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Where can I find the Koda Security Camera with Motion-Activated Floodlight Manual?
You can view the Koda Security Camera with Motion-Activated Floodlight Manual on our website here. You can also download the manual for future reference by clicking on the attachment below.
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Where can I find the Koda 14” LED Ceiling Light with Mood Lighting and Motion Sensor manual?
You can view the Koda 14” LED Ceiling Light with Mood Lighting and Motion Sensor Manual on our website here. You can also download the manual for future reference by clicking on the attachment belo...