Customer Support Admin

If you are only changing the network or router and the new network or router is already up and running along with the one your security camera is already connected to, you can update the networ...

Open the Koda app > select LightCam > tap Gallery from the security camera you want to browse through > tap the snapshot or video you wish to download > tap the Share icon to download to your camer...

Tap the Split View tab > tap the + icon > create a new name for your group of cameras > select three or four cameras to group > tap Finish. Note: Split View is only available when three or four cam...

Make sure all security cameras were set up correctly. Check your WiFi connection at each camera location and your circuit breaker to see if it tripped or if there is a power outage in your area. Y...

1. Your notifications on your smartphone may be disabled Apple iPhone Go to your iPhone’s device Settings > tap Notifications > tap the KODA app > select Enable Notifications > select the a...

If you turned the flood light on from the app, you must manually disable it from the app as well. It will not automatically turn off when you close the app. If you are not manually enabling the flo...

Make sure power is running to the Koda Security Camera with Motion-Activated Floodlight and your home router. Common uses such as bandwidth limitations, router settings, and router interference may...

You can email us at info@kodabuilt.com, or call the following numbers during our regular business hours: (909) 752-3074(866) 294-9244 toll free   Our business hours are: Monday-Friday 8AM-5PM PST  ...

Please visit this page to register your Koda product: https://kodabuilt.com/pages/register-your-product Register your product within 30 days of purchase to receive 1 FREE year of additional warrant...

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