Customer Support Admin

Please watch the following videos for a step-by-step guide to installing the Koda Security Camera to your home, or read the product manual. If you still have questions, please reach out to our cust...

Yes, 2.4GHz WiFi with minimum upload and download speeds of 2 Mbps. To test your WiFi speed, simply be on your 2.4GHz WiFi network at the location you wish to install at and type “WiFi speed test” ...

One of the great features about the Koda Security Camera with Motion-Activated Floodlight is the two powering options for flexible installation. Each security camera has a power supply cord already...

6 ft / 1.83 m.

No, events are saved to the cloud if using the monthly cloud subscription plan, or they can be manually saved to your smartphone when viewing live.  

Yes, this requires your smartphone have a data plan with your existing cellular carrier or at the country you are traveling to. Your cellular carrier may charge a fee to use their data plan.

No, the Koda Security Camera with Motion-Activated Floodlight must be plugged to a wall outlet or hardwired to an existing junction box running on AC power.  

Koda Vault is the cloud storage platform for your Koda Security Camera with Motion-Activated Floodlight product. It is not mandatory to have in order to use the security camera, but it does offe...

If you are only changing the network or router and the new network or router is already up and running along with the one your security camera is already connected to, you can update the networ...

Open the Koda app > select LightCam > tap Gallery from the security camera you want to browse through > tap the snapshot or video you wish to download > tap the Share icon to download to your camer...