Customer Support Admin
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Recent activity by Customer Support Admin-
The light does not operate normally when more than one linkable shop light is installed, what do I do?
If you have multiple Koda 46” LED Linkable Shop Light with Motion Sensor and Remote lights installed, there could be sensor interference between them. Ensure each linkable shop light is at least ...
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Will other linkable lights work with this light?
No, other non-Koda linkable shop lights will not work when connected to the Koda 46” LED Linkable Shop Light with Motion Sensor and Remote. It is recommended that you purchase the same model when ...
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The light comes on for no apparent reason, what do I do?
There could be a couple reasons why the Koda Motion Activated LED Security Floodlight may not function correctly: There is motion you may not be aware of occurring in the detection zone Depending...
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Can I run an ethernet cable to the Koda Security Camera with Motion-Activated Floodlight?
No, the Koda Security Camera with Motion-Activated Floodlight does not have an ethernet port to power (Power over Ethernet) or connect to the network.
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Can I try the Koda Vault cloud services before paying for a subscription plan?
All new Koda Security Camera with Motion-Activated Floodlights purchased from an authorized retailer includes a free Koda Vault trial for you see the full benefits before deciding if a paid su...
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The light is always on and will not turn off, what do I do?
There could be a couple reasons why your Koda 14” LED Ceiling Light with Mood Lighting and Motion Sensor will stay on: There is continuous movement within the detection zone Try changing the dist...
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How do I clean the light without damaging it?
Clean the outside of the light with a soft, dry cloth or slightly dampened clean cloth. Never us a cleaner with chemicals, solvents or harsh abrasives.
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I'm still seeing reoccurring monthly payments even though I deleted my Koda app
Deleting the Koda app does not stop reoccurring payments to your Koda Vault subscription. You must unsubscribe from each Koda Security Camera with Motion-Activated Floodlight in order to stop payme...
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My home WiFi only runs on 5GHz. Can I still use your Koda Security Camera with Motion-Activated Floodlight?
No, the Koda Security Camera with Motion-Activated Floodlight only runs on 2.4GHz. It does not offer dual networks or run on 5GHz network.
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My junction box does not have a ground wire, what should I do?
The junction box should already be grounded. Look for a ground screw inside the box and wrap the ground wire from the Koda 14” LED Ceiling Light with Mood Lighting and Motion Sensor to that screw. ...