Troubleshooting
- How high can I mount the Bentham Hanging Light?
- Can other bulb styles be used?
- How long is the hanging chain?
- How tall and wide is the lantern?
- Is it weatherproof?
- What material is the Bentham Hanging Pendant made of?
- How long is the manufacturer’s warranty?
- What size are the thumb screws that attach the cover to the lantern?
- What size are the bracket mounting screws that attach to the crossbar kit?
- Can I use a dusk to dawn LED bulb in the hanging light?
- My old light was tied to a dusk to dawn sensor. Is the Bentham Outdoor Hanging Single Pendant Light compatible with the sensor?
- Is the lantern enclosed? Can bugs get inside the lamp?
- Can I purchase a replacement top cover for the lantern?
- Can I purchase replacement glass?
- How long are the lead wires going to the Bentham lantern?
- How can I shorten the chain?
- Can I buy a longer hanging chain?
- If I buy a dimmable LED bulb, can I dim the Bentham hanging light?
- Is the Bentham hanging light dimmable?
- What is the minimum height I can hang the light? Or: how short can I make the chain?
- How do I get the hanging light to sit straight?
- Does it swing when it’s windy? And how do we fix it?
- Which wire is the neutral wire? My house has a white wire, but the Bentham hanging light only has two black wires and a bare ground wire.
- The light does not turn on. What do I do?